Home Stretch

Well, we are in our final hours of classroom training.

Tomorrow is our final exam and it's taking most of the afternoon - if not all of it! I'm really anxious to get it over with so I can start working! I'm kinda itching to get on the phone... Mind you, if I was a keener, I could have done so already a few times!

A lot of things have changed since my last post. We had a few conversations with management & they decided that we are going to be based on performance & not only on our knowledge/memory of the procedures.

I'm really happy about that! As most of the time, I learn by doing, not only by just reading it....

This is only a short message as I need to unwind a little before test time...

'til next time!